How do I place an order?
Add products to your cart and continue to checkout. If online ordering is not available when you try, write to info@milonglobal.com and we will help you.
What do you sell?
Pet supplies for dogs and cats (harnesses, collars and leashes, clothing, toys and chews, treats and feeding supplies, grooming, beds and travel gear) and supplies for small animals, birds, fish and reptiles.
Where does product information come from?
Names, descriptions, images and specifications are supplied by manufacturers and suppliers and can change. The packaging and instructions that come with the product are the final word.
Where do orders ship from?
Our warehouse in Orlando, Florida.
How is payment handled?
Payments are processed by Stripe. Card details are entered into Stripe's secure fields and we never see your full card number.
How do I find a specific product?
Use the search box in the header, browse by category, and narrow the list with the price filter on the shop page.
Can you advise on my pet's health or diet?
No. We can help you find a product on the site, but we cannot give veterinary advice. For questions about your pet's health, food or medication, please speak to your veterinarian.
How do I report a problem with an order?
Email info@milonglobal.com with your order number and a short description, and include photos if an item arrived damaged. We will reply with next steps.
How do I contact you?
Use the contact form or email info@milonglobal.com. Please do not send packages to our warehouse address without contacting us first.
Did not find your answer? Send us a message.